Consumer rights
Legal validation: 15/03/2011
A range of consumer rights topics are explored in the two sections: Consumer topics 1 and 2, for example: door-to-door sales, the protection of the privacy (data protection), dubious sales practices, promotional sales, labelling, privatisation and certification, competitions, contests and the cross-border trade.

Here are some questions that this section addresses: What happens if a salesman arrives uninvited at my door? Can the salesman ask me for any personal information? What are the methods of promotional offers? What are the rules regarding the labelling of products? What are ethical labels? Read more

This section more precisely discusses illicit sales practices, certification, the details of various promotion sales and the use of the personal data. Read more

This section deals with the characteristics of cross-border trade. Read more


























