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Consumer rights


   Legal validation: 15/03/2011

Safety of products and services

When you buy a product or a service, you legitimately expect that it not dangerous. What are the rules which ensure this safety?

Safety of Products

This section introduces the rules and regulations with regard to the safety of products and services and presents commonly found safety marks. The section also highlights the precautions to be taken by consumers. Read more

Safety regulation in the EU

To ensure satisfactory safety, products marketed within the European Union must comply with some precise criteria. In this level, you will find information on these criteria and the way in which the Member States check the conformity of products. Go to Dolceta Product Safety section for a comprehensive exploration of safety. Read more

Safety control

The control of the safety of products and services is coordinated at European level. This section explains how the EU ensures this monitoring. In addition, it details the responsibility for the salesperson in the event of defective product. Read more