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Product safety

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Recall

Obligations - safety management requirements for producers and distributors

Into: Product Safety -Legal aspects of product safety -General product safety

Producers and distributors must: Inform the the National Consumer Agency that a product they have placed on the market is dangerous. If a product is found to be dangerous they must immediately withdraw it from the market. If necessary producers and distributors have to effectively warn consumers about the risks of a product. They must also recall dangerous products that have already been bought and used by the consumers. © European Union, 2010 Reproduction of DOLCETA is authorised (...) Read more

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General market surveillance obligations for Member States

Into: Product Safety -Legal aspects of product safety -General product safety

Effective market surveillance is an essential condition for ensuring a high level of consumer’s protection. The member states of the European Union have to implement measures to ensure that producers and distributors respect their obligations with regards to safety. For that purpose, member states have to: establish competent authorities to ensure manufacturers and distributors meet their safety obligations Member States have obligation concerning: Organization - Member States must (...) Read more

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Surveillance

Into: Product Safety -Sources of help and advice

The National Consumer Agency (NCA) is a statutory body established by the Irish Government in May 2007. It aims to defend consumer interests and to embed a robust consumer culture in Ireland. The Government has given the NCA a very strong mandate to defend and promote consumer rights through: REACH Implementation in Ireland In Ireland, the Health and Safety Authority (HSA), the Environmental Protection Agency and the Minister for Agriculture Fisheries & Food have been designated (...) Read more

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tips Consumers should pay attention to product recalls

Into: Product Safety -How product safety is ensured! -What is a product recall?

Pay attention to the recall information that circulates in Internet sites, newspapers or television. If you have bought a product that has been recalled contact the producer or distributor for refund or to repair you product. Read more

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Good practice guide

Into: Product Safety -How product safety is ensured! -What is a product recall? -Product recall guidelines

When and where there should be a recall If a product on the market is found to be dangerous, or in contravention of EU laws or standards, it is withdrawn or recalled. Recall guidelines New guidelines were adopted in 2010 for the management of the RAPEX system. Read more at: http://ec.europa.eu/consumers/safety/rapex/guidelines_states_en.htm For the text of the new guidelines (Decision 2010/15): http://ec.europa.eu/consumers/safety/rapex/docs/rapex_guid_26012010_en.pdf © European (...) Read more

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What is product recall?

Into: Product Safety -How product safety is ensured! -What is a product recall? -Recall

Product recall is a request to return to the manufacturer a batch or an entire production run of a product, usually due to the discovery of safety issues. Producers are forbidden from placing dangerous products on the EU market. If a product on the market is found to be dangerous, it is withdrawn or ‘recalled’. This occurs when items for sale or already sold to consumers are taken back by the manufacturer as they are found to be unsafe for consumers. Consumers who have purchased unsafe (...) Read more

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When and why there should be a recall ?

Into: Product Safety -How product safety is ensured! -What is a product recall? -Recall

Products should be recalled when they can cause harm or danger to the consumer’s safety or health. If a product on the market is found to be dangerous, or in contravention of EU laws or standards, it is withdrawn or recalled. If possible, the company will contact you and other consumers of the dangerous product directly. Alternatively it will place advertisements in the national media or press to highlight the (...) Read more

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Recalls and penalties

Into: Product Safety -How product safety is ensured! -What is a product recall? -Recall

Failure to recall dangerous or undafe prodcuts could mean large penalites as well as expensive lawsuits from consumers. Manufacturers must continue to be vigilant and swiftly recall any product not deemed safe for use. Businesses risk not only facing hefty fines but the loss of their customers if their customers feel that they can no longer trust them. There is no excuse for manufacturers not to act swiftly to recall any product that may pose a risk to the general public. A guide to (...) Read more

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Recall general procedure

Into: Product Safety -How product safety is ensured! -What is a product recall? -Recall

If you think a product is unsafe you should immediately contact the National Consumer Agency. The National Consumer Agency (NCA) is responsible for market surveillance and investigates complaints about the safety of products. As it is not always possible for retailers, manufacturers or producers to contact customers directly because they may have lost track of them, they will place advertisements in the national media or press to highlight the recall and put up warning notices in shops (...) Read more

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Examples of recalled products 2010

Into: Product Safety -How product safety is ensured! -What is a product recall? -Recall

Recent Product Recalls in Ireland in 2010 Morphy Richards Double Over Electric Blanket Eazee2 Clean Foaming Drain Cleaner Dorel Maxi-Cosi FamilyFix Travel Log Worldwide Traveller twin pack travel adapter Trendy Look children’s make up sets Infantino SlingRider and Wendy Bellissmo baby slings Toyota Ireland identified problems with accelerator pedal mechanisms Honda Jazz motor vehicles Carino Professional Ionic Hairdryer For a list of the latest product notifications and recalls click (...) Read more

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