Consumer Education
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age groups
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Cross-module
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curriculum subjects
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You are here: Services
Legal validation: 15/03/2011
Services
We are all consumers of services as well as goods. This brings with it a responsibility to use the services appropriately, as well as a role in assessing the quality of the service provided and taking appropriate actions to ensure the delivery and development of the service.
Competence 1 : demonstrate consumer responsibility towards the use of services
Learners are able to see themselves both as product consumers and service consumers, and to reflect on the consumer’s role in services provided and demonstrate consumer responsibility towards the use and development of different kinds of services. Read more
Competence 2 : recognize consumers influence on service quality
Learners are able to identify services and evaluate the quality of services in order to have an active part and to make critical choices Read more
