Consumer Rights
Legal validation: 31/03/2011
Quiz
The Schengen Zone
Into: Definition of the Single Market 
Single Market Definition of the single Market
Test your knowledge on Services Directive
Into: Definition of the Single Market Single Market Buying goods or services in another member State
EU - Buying goods or services
Into: Definition of the Single Market Single Market Buying goods or services in another member State
Definition of the Single Market
Into: Definition of the Single Market Single Market Definition of the single Market
Test your knowledge on Single Market freedoms
Into: Definition of the Single Market Single Market Definition of the single Market
Test your knowledge on the Four freedoms
Into: Definition of the Single Market Single Market and the four freedoms Interferences with trade
How are my rights protected at European level?
Into: Definition of the Single Market Your rights under the Single Market How are consumer’s rights protected at the European level?
Test your knowledge on Single Market competition rules
Into: Definition of the Single Market Single Market and the four freedoms Competition rules
Price reductions - test your knowledge
Into: Price Indications Price Indications :General Principles Announcement of price reductions
Test your knowledge on transparency regarding air fares
Into: Price Indications Regulation (EC) No 1008/2008 – Transparency of air fares
Test your knowledge on Price Labelling
Into: Price Indications Price Indications :General Principles Announcement of price reductions
Test your knowledge on Price Labelling
Into: Price Indications Price Indications : Conditions for proper unit pricing Price Indications : principles
Payment : Test your knowledge
Into: Sales contract Basic notions on sales contracts Payment
Try to unscramble the words in our Payment Quiz - all words are related to payment. The solution to the quiz is available too just in case you need some help! Read more
A guarantee: Test your knowledge
Into: Sales contract Basic notions on sales contracts A guarantee
Have a go at the quiz to learn more about guarantees and warranties. The solution to the quiz is available too. Read more
Abusive Clauses: Test your knowledge
Into: Sales contract Sales contract: Unfair Terms of Contract
Search for the following terms related to unfair terms in the maze below: 1) Unfair; 2) rights; 3) obligations; 4) good faith; 5) bargaining; 6) civil code; 7) commercial code; 8) null; 9) annulment And here is the solution..... Read more
When a quotation is accepted and signed by consumer and trader, it becomes a sales contract.
Into: Sales contract Basic notions on sales contracts The Estimates and Quotations What is a quotation?
When the quotation which is given by the trader is accepted by the consumer and consequently signed by both, this becomes a contract of sale! Read more
Test your knowledge on invoices
Into: Sales contract Basic notions on sales contracts The invoice
Test your knowledge on Guarantees
Into: Sales contract Sales contract : Guarantees and warranties Rights of action under commercial guarantee
Test your knowledge on the purchase order
Into: Sales contract Basic notions on sales contracts The purchase order
Test your knowledge on invoices
Into: Sales contract Basic notions on sales contracts The invoice
Test your knowledge on the purchase order
Into: Sales contract Basic notions on sales contracts The purchase order
Test your knowledge on Estimates and Quotations
Into: Sales contract Basic notions on sales contracts The Estimates and Quotations
Test your knowledge on Guarantees and warranties
Into: Sales contract Sales contract : Guarantees and warranties General Information Concerning guarantees
Test your knowledge on Sales Contract
Into: Sales contract Basic notions on sales contracts General Information Concerning a Contract of Sale
Safety Obligations - Test your knowledge.
Into: Safety of products and services Basic Concepts on safety of products and services The general obligation of safety
Have a go at the following quiz : Read more
What systems are applied to exchange information?
Into: Safety of products and services Safety of products and services: EU Surveillance Surveillance at the European level
Systems for exchanging information between Member States. 1) RAPEX system This is the rapid exchange system of information. Its objective is to manage urgent situations caused by products for human use and consumption, that present a serious and immediate danger to health and consumer safety. The RAPEX system is limited to the cases where:- • a product presents a serious and immediate danger; • the effects of the danger are likely to exceed the boundary of the Member State (...) Read more
Safety of Products: EU surveillance
Into: Safety of products and services Safety of products and services: EU Surveillance Surveillance at the European level
Test your knowledge on product safety
Into: Safety of products and services Safety of products and services: Additional Information Safety rules
Test your knowledge about distance selling
Into: Distance selling Distance selling Distance selling
When has the order been delivered?
Into: Distance selling Distance selling Distance selling
Doorstep selling
Into: Particular issues: Doorstep Contracts and Compliance Orders Door Step Contracts Doorstep selling
Do you know everything on doorstep selling?
Into: Particular issues: Doorstep Contracts and Compliance Orders Door Step Contracts Doorstep selling
Test your knowledge on door-to-door sales contracts
Into: Particular issues: Doorstep Contracts and Compliance Orders Door Step Contracts Doorstep selling
Test your knowledge on Compliance Orders
Into: Particular issues: Doorstep Contracts and Compliance Orders Compliance orders
Test your knowledge on Door-to-door Sales
Into: Particular issues: Doorstep Contracts and Compliance Orders Door Step Contracts Doorstep selling
Test your knowledge on Unfair commercial practices
Into: Unfair Commercial Practices
Test your knowledge on the ECC
Into: European Consumer Centres
Test your knowledge on Settling Disputes
Into: Settling Disputes
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