Lesson Plans & Tools: Using services wisely

This section contains lesson ideas on Public vs. private services, Being responsible citizens when using public services, Health services, Taking care of parks and playgrounds, Using electricity safely and Agenda 21 and the role of youth.

Lesson Plans - Competence 1 : Demonstrating consumer responsibility towards the use of services

Competence: Learners are able to see themselves both as product consumers and service consumers, and to reflect on the consumer’s role in services provided and demonstrate consumer responsibility towards the use and development of different kinds of services. This section contains lesson ideas on different topics for different age groups: Primary level - Being responsible citizens when using public services; Secondary level - Using electricity safely; Adult level - Public vs. private services. Click below for detailed Lesson Plans and accompanying resources. Note: © European Commission (...) Read more

Lesson Plans - Competence 2 : Recognising consumers’ influence on service quality

Competence: Learners are able to identify services and to evaluate the quality of services in order to make critical choices and to have an active part in service development. This section contains lesson ideas on different topics for different age groups: Primary level - Taking care of parks and playgrounds; Secondary level - Agenda 21 and the role of youth; Adult level - Health services. Click below for detailed Lesson Plans and accompanying resources. Note: © European Commission - Reproduction of these Lesson Plans and their related resources is authorised, provided the source is (...) Read more

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