Product safety

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European measures for dealing with unsafe products

Into: General product safety Legal aspects of product safety General product safety

The EU introduced a system to allow national authorities to work together to warn each other about dangerous products in the market place, which may move from one country to another. This is called RAPEX. RAPEX is basically the EU’s rapid alert system for all dangerous consumer products, with the exception of food, pharmaceutical and medical devices. It allows for the rapid exchange of information between Member States and the Commission. It enables everyone to be aware of unsafe products (...) Read more

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Safety organisations in the UK

Into: General product safety Sources of help and advice

Local Trading Standards Services Each area of the UK is covered by a Trading Standards Service which is part of your local council. The main aim of Trading Standards is to promote a fair and safe trading environment for consumers and honest businesses. They achieve this by providing advice and education as well as enforcing the law. To ensure that products are safe, they: Undertake routine inspections of trade premises to make sure safety laws are being complied with. Arrange for (...) Read more

Rapex , Trading Standards

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Resolving issues with unsafe goods

Into: General product safety Sources of help and advice

When a product is found to be dangerous, certain organisations (such as Trading Standards) within each EU country have responsibility for taking appropriate action to eliminate these risks. These organisations may: withdraw the product from the marketplace, recall it from consumers or issue warnings. The EU have set up a rapid alert system, so that EU countries and the Commission can exchange information on dangerous consumer products with the exception of food, pharmaceutical and (...) Read more

Recall , Rapex

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Further information about RAPEX

Into: General product safety Sources of help and advice

Each member state has a National Contact Point who informs the European Commission about the products in question, as well as the risks they pose for consumers and the measures taken by the authority to prevent risks and accidents. In the UK, the National Contact Point is the Department for Business, Innovations and Skills (BIS). They receive information from the Commission about all of the notifications from the other National Contact points across the EU. BIS ensure that Trading (...) Read more

Rapex , Trading Standards

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Market surveillance

Into: General product safety Ensuring product safety Safety labelling

The Health and Consumer Protection Directorate of the European Commission has for a number of years administered a product safety notification system called RAPEX. The objective of RAPEX is to ensure the rapid exchange of information among Member States and the Commission on measures taken in the Member States to prevent, restrict, or impose specific conditions on the marketing or use of consumer products because such products cause a serious risk to the health and safety of consumers. (...) Read more

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