Did you know... Dolceta.eu will be going offline on the 30th of June 2013.

The best teaching or pedagogical resources from Dolceta have been moved across to our new Consumer Education website, Consumer Classroom. www.consumerclassroom.eu is a collaborative website for teachers from across the EU. It provides quality teaching resources and interactive tools to equip 12 - 18 year olds with the practical consumer skills they need.
If you are a Teacher or Consumer Professional, please visit Consumer Classroom and sign up to access teaching resources or become a partner.

www.consumerclassroom.eu

Dolceta has been completely transformed . . . click here

Dolceta has been completely transformed . . . click hereclose

Services (energy, transport, communication...)

Quiz

National home

Select your country

Energy: Energy services, such as electricity and gas, are essential in homes across the UK. Consumers need a secure supply of energy at affordable prices in order to maintain our standards of living. At the same time, companies are working to reduce (...)

Telecommunications: The world of telecoms is changing fast as new technologies are developed everyday. Technical development moves at such a fast pace, it can be hard to keep up with changes in telecommunications, which means that it can be difficult for you to make (...)

Transport: Well-functioning passenger and freight transport are an essential part of life and the single market. EU transport policies aim at fostering clean, safe and efficient travel throughout Europe, underpinning the internal market of goods and the right (...)

Postal Services: Competition in the postal market gives customers a wider choice of providers and better services. The European Union’s aim is to secure the universal postal service and to open the postal market to competition to deliver choice and better services (...)

Water Services: Water is an essential element for human life so it is important that consumers have access to clean, drinkable water. An adequate supply of good quality water is critical for our well-being. Many households also use a large amount of water every (...)

Work out what you really need before you sign up for a telephone package

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Introduction to Services of General Interest

According to its European definition, a ‘Service of General Interest’ is a service that: "Public Authorities class as being of general interest and subject to specific public service obligations". These services have also been identified as central to the European model of society upon which the European Union is built. European societies are committed to general interest services because they meet basic needs.

For consumers

For teachers