Energy

Energy services, such as electricity and gas, are essential in homes across the UK. Consumers need a secure supply of energy at affordable prices in order to maintain our standards of living.

At the same time, companies are working to reduce the negative effects of energy use on the environment.

The EU has developed policies which focus on creating a competitive internal energy market offering quality service at low prices, on developing renewable energy sources, on reducing dependence on imported fuels and on doing more with a lower consumption of energy.

Electricity

Electricity is an essential service for consumers across the UK. Without this type of energy, consumers would be unable to use a range of electrical appliances such as washing machines, televisions, kettles and irons. In this section of the website, a number of issues related to the production and supply of electricity are considered. There is also information and advice on buying electricity and resolving any problems that may (...) Read more

Gas

A large number of homes across the UK benefit from having a gas supply. Those consumers who are able to access main line gas services use this supply to fuel their boilers, keep their homes warm and run their cookers. In this section of the website, a number of issues related to the production and supply of natural gas are considered. There is also information and advice on choosing a gas supplier and resolving any problems if they (...) Read more